Legal Terms


We invite you to review the general purchase conditions governing the supply and purchase of GALERNA’S products through the online store included on this website.

By using this website you are bound to these conditions so we recommend you read them carefully. If you disagree with them must leave the website.


These purchase conditions apply to all sales of items GALERNA brand, which have been made through the Customer Service or through the website (“website”).

By placing an order, you warrant that you are over 18 years and has legal capacity to undertake binding contracts.

Orders may only be made to acquire goods other than for resale. It is strictly prohibited any resale or distribution of the products purchased through the website.

We reserve the right to cancel fraudulent, false or speculative orders and orders that have been requested by a customer with whom there may be some difference / dispute in previous orders, or when there are reasonable doubts that might make us think that the customer you are violating any of the conditions specified purchase or is involved in criminal activity.

We may update these conditions of purchase and the legal notice at any time.


As user is obliged to inform GALERNA all data needed for access and use of the services of this website. These must be truthful and current and acknowledge that we make use of them to get in touch with you if necessary.

It is essential to provide all the information cataloged as mandatory, since failure to do so cannot complete your order. We will not be liable in any case of any delays or failures in delivery as a result of errors or omissions in this data.

The user must make proper use of the services included in the website, always in accordance with the law and will not carry out any activity that interferes with or disrupts operation.


We establish all reasonable means at our disposal to ensure that your personal details are kept safe at all times. However, you agree that no data transmission over the Internet can be guaranteed to be secure against access by unauthorized recipients and we cannot be responsible for any breach of security unless it is due to our negligence.

Also you must take the necessary security measures, both personal and material, to maintain the confidentiality of your username and password and immediately notify the loss, loss, theft, robbery or illegitimate access your username and password and their knowledge by third parties.



Please note that our online shop requires the use of cookies. These are files that are installed on the computer from which you access the purposes we describe below.

Cookies are used in order to offer a more personalized service and help navigation pages easier to fit their preferences. Cookies help us, for example, to save user settings (language and country) not need to enter these details again on your next visit. It will allow us to manage your shopping cart and retain your order information while browsing the online store. It also allows us, once it has been identified with your username and password first, not have to re-enter this information each time they access the sections that require prior identification.

The application we use to collect and analyze information navigation is Google Analytics. This application has been developed by Google, provides us the analysis service of our audience site. This tool does not collect data names or names of users or mailing address from where they connect. The information obtained is related, for example, the number of pages visited, language, social network in which our news is published, the city to which is assigned the IP address from which users access the number users who visit us, frequency and recurrence of visits, time of visit, the browser used, operator or terminal type from which the visit takes place, etc. We use this information to improve our site, identify new needs and assess improvements to be made in order to provide better service to users that you visit us

To allow, know, block or delete cookies installed on your computer you can do so by setting your browser options installed on your computer. If you want you can set your browser to be warned when receiving cookies and to prevent installation of cookies on your hard drive. Please see the instructions and manuals for your browser for more information.


We will not accept the order until the amount has been charged to your account. After confirming the purchase, you will receive an e-mail as acknowledgment, but this does not mean that the order has been accepted, because they are subject to our subsequent verification and acceptance.

We will confirm acceptance of the order in an e-mail informing you that the order is being sent. Only then it will contract made between you and us, and only for items listed in the confirmation of shipment.


Prior to the completion of the order for his part in the website, you can review all the details associated with it (disjunctions in all necessary sections – taxes, selection of articles the, etc.) and can correct what it deems necessary.


Any orders placed must be paid immediately after order confirmation. Only orders shall be forwarded for which has been completed and verified payment.

Payment must be made by credit card and debit cards or via PayPal. VISA / MasterCard cards are accepted.

For security reasons, if you choose PayPal as a payment method, once the order placed, not allowed to make any change in the shipping address.

These data will not be stored or handled by us, but will be recorded directly to the payment gateway of the financial institution. For added security, use an Authentication Service Secure Electronic Commerce, system established by Visa / MasterCard by which client authenticates to the issuer banks and trade authenticates to its acquiring bank.

The charge will be done in real time through this payment gateway. If the charge cannot finally be carried out (for whatever reason), the order will be canceled automatically.


GALERNA name and the GALERNA logos are registered trademarks of and used under license from GALERNA LTD.